WESTWIND MANAGEMENT GROUP, LLC PERSONNEL
Established in 1986, Westwind Management Group has worked tirelessly to deliver excellent service to our wonderful clients. While many aspects of our company stand far above the competition, our most valued asset is our people. Everyone in our organization truly loves what he or she does and that passion is evident in how we conduct business and by our employee retention, our valued long-term business relationships with our clients and the ongoing continuing education, credentialing and awards and accomplishments of our Association Business Managers. In keeping with our Mission and Vision to be the most trusted leader in community association management, our firm earned the "Accredited Association Management Company" (AAMC®) designation from the Community Associations Institute (CAI) in 2010.
We are proud to introduce you to the exceptional team that makes this all possible...
OUR EXECUTIVE TEAM

BRIAN TERHARK, AMS®, PCAM® - CEO
Since joining Westwind in 1998, Brian has been involved with virtually every department within Westwind. Brian started with processing payments and administrative work while attending college full time. He was promoted to second-in-command of the accounting department and eventually became an Association Business Manager. Brian obtained his Certified Manager of Community Associations (CMCA®) designation in June 2000 and his Professional Community Association Manager (PCAM®) designation though the Community Associations Institute in 2006. The PCAM® designation is the highest designation obtainable in the industry. Brian has also earned his AMS® (Association Management Specialist) credential. In 2010, Brian joined our executive team to help to establish the foundation for our Company’s future.
In 2011, we were honored and proud that he was elected President of the Rocky Mountain Chapter of the Community Associations Institute after serving on the Board for a number of years. Serving in these extremely critical positions, Brian very actively and successfully improved our local chapter over a 5+ year period.
Brian has also accepted the responsibilities of our Human Resources Department and all of the changing laws and regulations we see these days. He continues to be instrumental in improving service and efficiencies within the communities we manage and he continues to provide the best in exceptional client service.
We were proud to promote Brian to be our Chief Financial Officer in 2013. As our CFO, Brian has been responsible for setting the standards that promote and ensure the accuracy and checks and balances of our accounting department; standards that are so necessary and important for Clients in our business. As of July 1, 2016, Brian is our Chief Executive Officer, CEO.
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303-369-1800 ext. 107 Phone
303-369-0007 Fax

CHRIS HERRON, AMS®, PCAM® - COO
Originally from the great state of Kentucky, Chris has added southern charm, poise, enthusiasm and her high level of professionalism to the Westwind team since 2001. She earned a Bachelor of Science Degree from Purdue University in Hospitality & Institutional Management and a minor in foreign languages (German and Spanish). Chris spent over ten years in the hotel management industry, in guest services and housekeeping, as well as serving as District Manager of Operations for a national extended-stay organization. Chris is focused on customer service that exceeds expectations and her very qualified experience and educational accomplishments reflect her desire to excel.
We were thrilled to see Chris easily obtain her CMCA® designation in early 2001 and her PCAM® designation in 2012. Chris has also served our industry on the Colorado Legislative Action Committee, several CAI-Rocky Mountain Chapter sub-committees as well as a volunteer for several charitable organizations. She was nominated and received a Manager of the Year award in 2012, finishing as one of the Top 50 portfolio managers in the nation.
She has been involved in the executive-level direction of our firm’s future since 2010, and at the end of 2014, Chris was promoted to Chief Operating Officer. After providing incredible service to our clients as an Association Business Manager for 14 years, she now focuses directly on managing our operational and support services, specifically mentoring and developing our association management team. She will continue to improve and enhance our policies, procedures and organizational systems to meet our vision, mission and values.
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303-369-1800 ext. 112 Phone
303-369-0007 Fax

CANDICE TERHARK - CFO
Since 1986, Candice has gained experience in each aspect of our accounting department operations as well as client services. Beginning in 2014, she has served as our Controller. Candice oversees our Corporate Accounting as well as the preparation of monthly client financial statements, providing exceptional value with her detailed review of these important documents. She also supervises the Accounting Department and works closely with Board Members and our Association Business Managers to ensure we are consistently offering best-in-class accounting services within our industry. Her long-standing history in serving our clients as well as our firm allows her to bring her unique and comprehensive experience, knowledge and insights to any situation and solve problems quickly and completely. Her main focus is striving for perfection and accuracy as well as maintaining a positive team atmosphere within our Accounting Department.
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303-369-1800 ext. 106 Phone
303-369-0007 Fax

JESSICA HANSON, AMS®, PCAM® - CHIEF ADMINISTRATION OFFICER
Jessica joined the Westwind team in 2001 as an Community Administrator. After being promoted to an Association Business Manager approximately one year later, she worked for the next 13 years managing a wide variety of portfolio clients throughout her tenure and has become well-versed in the intricacies of community association management, leadership and best practices. First becoming a CMCA® certified professional, Jessica then went on to earn both the Association Management Specialist (AMS®) and Professional Community Association Manager (PCAM®) designations through the Community Associations Institute in 2011. The PCAM® is the highest level international credential which may be obtained in the Association Management industry.
Jessica’s passion for the industry has been obvious in her approach to trade-specific challenges such as document review, construction defect project management, financial oversight and budgeting, board education and conflict resolution. One of Jessica’s last projects included successfully working through a massive, multi-year, 15 million dollar reconstruction program with one of her client communities.
In the fall of 2015, we were pleased and proud to transition Jessica from her many years of service as an Association Business Manager, responsible for direct portfolio management, into the new and vital role of Executive Assistant to the CEO, COO, and CFO. Recently, we have updated her title to Director of Administration and Client Services as her roles and responsibilities have continued to expand. This is as a direct result of her superior professional, proactive and detail-oriented approach in all she does.
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303-369-1800 ext. 111 Phone
303-369-0007 Fax

JESSE FLAGEOLLE - CIO
Joining the Westwind team in 2005, Jesse brought passion, discipline, and organization to our Information Technology functions. With a Bachelor of Science in Network Engineering and several Cisco and Microsoft certifications, he transformed the company’s infrastructure. Enterprise-grade equipment, security, and processes became standard practice. In an ever-evolving technology landscape, Jesse maintains focus on evaluation and implementation of tools, systems, and services for our clients, vendors, and employees.
While working from Network Administrator to Director of IT, Jesse also became a member of our Executive Team. Now serving as our first CIO, this role allows him to take advantage of his excellent communication and planning skills as he endeavors to create world-class systems accessible to everyone we serve.
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303-369-1800 ext. 122 Phone
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OUR DIRECTORS

ANGELA STEVENS, AMS® - DIRECTOR OF OPERATIONS - NORTHERN COLORADO
Angela joined our business family in mid-2018. She was born in Washington and has lived in Colorado for over 40 years. Prior to entering the industry, she and her husband owned and ran a custom home building company for 20 plus years. Angela brings with her a wealth of knowledge in the community association management field, having successfully managed all types of associations ranging from homeowners associations and condominiums to health club facility administration.
Angela is an organized professional with a positive outlook on life and her important work as a community manager, which makes her not only responsive to community members, but also diligent in the follow-up that goes along with the communication. Her familiarity in the building arena allows her to communicate with vendors and developers on a level that comes with years of hands on experience and knowledge.
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970-561-7041 ext. 141 Phone
970-360-1089 Fax

BETHANY ZWEYGARDT, CMCA® - DIRECTOR OF ACCOUNTING SERVICES
Bethany grew up in the Bay Area and earned her bachelor’s degree in Neurobiology, Physiology & Behavior from UC Davis. In 2006 she moved to Colorado where she met her husband and discovered her love of numbers & passion for helping others understand them, as well. She started her career in the industry as a Property Manager and has been steadily climbing the accounting ladder ever since. With over 13 years of experience in Accounting, Bethany has been serving the financial needs of Denver, Colorado Springs, & Fort Collins area Homeowner Associations for the past 5 years. She received her CMCA® designation and Community Association Manager (CAM) license from the State of Colorado in 2016 in order to better understand the Community Manager mind-set. This has helped immensely when working closely with Community Managers and their board members to answer financial questions.
Bethany joined the Westwind team in July of 2019 as our Assistant Controller. She works closely with the firm’s Controller to prepare the monthly client financial statements and answer Board accounting questions. She works with the Accounting Representatives to create a fun environment and a cohesive balance between AP and AR. Her enthusiasm for learning processes and generating efficiency is a great asset to the team.
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303-369-1800 ext. 134 Phone
303-369-0007 Fax

ISRAEL SOTO - DIRECTOR OF VENDOR SERVICES
Bio coming soon!
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303-369-1800 ext. 114 Phone
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KYLE MARING, CMCA® - DIRECTOR OF BUSINESS DEVELOPMENT
Kyle Maring has served in just about every facet of the multi-family industry. Kyle was a successful community association manager for 2+ years at Westwind from 2013-2015 and returned in this role in 2018. As a fully credentialed Association Business Manager, Maring obtained his CMCA®, and CAM designations. Kyle also has a Bachelor’s degree in Sociology with a Business Management minor from Metropolitan State University of Denver. His affinity for customer service and relationship-building skills allowed him to be proactive in his management approach. He also served for a time as a Business Development Director in the industry, which responsibilities included not only business development procedures for the Colorado region but also had a hand in growth, expansion, and onboarding of new clients. During this phase of his career, he also gained the experience of overseeing the in house maintenance team, including oversight for general repairs, preventative maintenance, and large projects. Kyle expanded his industry experience from the vendor perspective by serving as an Account Manager and Business Development Representative for industry partners, including in construction and temporary corporate housing.
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303-369-1800 ext. 109 Phone
303-369-0007 Fax

LIANA WAY - DIRECTOR OF ADMINISTRATIVE SERVICES
Liana Way joined the Westwind Management Team in September 2019. She was born and raised in Colorado; growing up in the San Luis Valley. After graduating from Adams State (College) University she moved to Denver 2002 and starting working in the HOA Industry. Liana has been in the industry for 17 years starting in the Client Service Department; where she provided exceptional assistance for homeowners, Board Members and began building relationships with vendors. Based on her quality service to both internal and external customers, Liana earned an opportunity to supervise a support team to the Community Managers. While doing so, she also continued her professional development in the association arena by assisting on various properties, special projects, etc. Liana is a well-organized multi-tasker with a positive attitude and outlooks. She prides herself in providing the highest level of care for our clients. When Liana is not working she enjoys spending time with family and friends.
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303-369-1800 ext. 144 Phone
303-369-0007 Fax

SILVIA GREGORY, CMCA®, AMS® - DIRECTOR OF MANAGEMENT SERVICES
In 2008, we were so fortunate to have Silvia join our firm! From downtown high rises to single family and commercial associations, Silvia brings a diverse range of management experience to Westwind Management. With a banking and financial background, Silvia understands that efficiently managing an association’s budget will enable the Board of Directors to enhance and preserve the communities they live in. Silvia is a problem solver who is committed to the goals and needs of the Boards and homeowners and believes good communication is the key to successfully managing communities.
Silvia is well known for providing timely information as well as training for her Board Members and systematically improves the curb appeal and value of the Communities she manages. We have received comments from new clients about how now that Silvia is in place everything runs so smoothly and efficiently. Silvia continues her commitment to industry activities and association management education in order to bring innovative ideas and solutions to the associations she manages.
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303-369-1800 ext. 120 Phone
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OUR ASSOCIATION BUSINESS MANAGERS

MARK WALKER, CMCA® - LEAD ASSOCIATION BUSINESS MANAGER
Mark joined the Westwind team in 2022. He brings a wide and varied background from engineering - building and managing broadcast stations, to education as an instructor and administrator, as well as in property management. His exceptional abilities in relationship-building and customer service focus were evident in his management of senior-living and multi-family communities from 55 to 300 units. He most enjoys the relationships formed with clients, residents, vendors, and boards. Being an Excel “guru”, he naturally enjoys budgets and reporting but loves to roll up his sleeves and tackle some fun capital projects – especially a remodel or facelift. After being active with his own condominium HOA, Mark decided to make this his career.
Mark grew up in Wisconsin and has lived on both coasts and finally made Colorado his home in the mid-90s. As a dedicated and life-long learner, he went back to school, earning a 21st century MBA, a Colorado ALR Administrator license, and is continually seeking classes and certifications to stay current with industry knowledge and improve in his personal and professional growth. Mark loves being in the mountains any time of year camping, biking, or snowshoeing and grilling for his family most weekends.
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303-369-1800 ext. 123 Phone
303-369-0007 Fax

TARA SEGURA, CMCA® - LEAD ASSOCIATION BUSINESS MANAGER
Tara joined Westwind Management in June 2008. Prior to joining Westwind, she served as the Manager of Guest Services for a large Colorado shopping mall. She brings with her the highest quality customer service experience which is on display each and every day.
Originally from California, Tara moved to Colorado in 2005 and enjoys all the beautiful sights that Colorado has to offer. She spent four years as an incredible Community Administrator and we are thrilled that she has since become member of our Association Business Management Team, having earned her CMCA® designation in 2013. Great communication and follow through are standards that Tara will not compromise on and her Clients are very pleased with that level of commitment and follow-up.
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303-369-1800 ext. 125 Phone
303-369-0007 Fax

AMY JO AXE, CMCA®
Amy Jo joined the Westwind family in late 2020. Previously, Amy Jo worked in the education field and has a Bachelor of Science in Elementary Education from the University of Nebraska in Lincoln. She is an organized, friendly, and highly competent professional. She loves making real connections with people, and challenging herself to attain new skills, which makes her a great fit for the community association industry. She is excited to grow and learn with Westwind. Amy Jo enjoys spending time with her husband and two kids, hiking the beautiful Colorado trails, and cooking for friends and family.
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970-561-7042 ext. 116 Phone
970-360-1089 Fax

ALICIA LAWLER
Originally from California, Alicia moved to Colorado in 1992 with her family. Having run her own business, Alicia is a creative, enthusiastic management professional with over 25 years’ experience assisting businesses in meeting their objectives. Alicia has a diverse background including marketing, customer relations, real estate, finance, and community association management. Alicia offers impeccable customer service and provides high levels of trust with others.
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303-369-1800 ext. 142 Phone
303-369-0007 Fax

APRIL DELGADO, CMCA®
Originally from California, April moved to Colorado in 2014 and quickly became impressed with the beautiful state and all its seasons. April joined Westwind Management in August of 2016. Prior to joining Westwind, she worked in management with a large retail box store. She brings a wealth of customer service expertise to our organization which is displayed each day. She spent four years as an Community Administrator and has since become member of our Association Business Management Team. April takes great pride in personal follow-up and communication. She is currently serving a large scale single family residential development community, focusing on attention to detail and positive impact on homeowner relationships in design review processing and compliance reviews.
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303-369-1800 ext. 135 Phone
303-369-0007 Fax

CHAILLOT LOCKLEY
Chaillot has a mission to assist her client board members in preserving, protecting, and enhancing their community, for all residents to enjoy. She has a unique background, with over 20 years’ experience in client service, communication, leadership, and event management. Chaillot joined the Westwind professional family in 2022 and is a hands-on problem solver dedicated to resolving issues and getting tasks completed promptly and with quality assurance for a smooth operation. She is a Colorado native and earned her bachelor’s degree in Mass Communication with a minor in Marketing from CSU-Pueblo in 2010. Chaillot is an active member of the Community Associations Institute to further her industry knowledge and education, which is essential to her success as a manager.
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303-369-1800 ext. 129 Phone
303-369-0007 Fax

CHRISTINE WILLIAMS, CMCA®, AMS®, PCAM®
Christine Williams, who is a highly experienced and credentialed manager, joined the Westwind professional family in early 2017. She has over 20+ years’ experience in the property and association management industry, and began her career as an assistant on-site manager for an apartment complex in Oregon. Through that position, she quickly learned the ropes and moved up to full duty manager positions within the same company. Christine was introduced to the HOA industry after relocating to California. At that time, she was working with a company that also focused on continuing education, so was afforded an opportunity to earn both her CMCA and AMS credentials through CAI during her 8 year tenure there. She has since added the Colorado CAM license to her credentials. Christine recognizes how fortunate she has been to build relationships with all the wonderful and knowledgeable people who have mentored her over the years, and has used her abilities to successfully manage all types of communities from condos and townhomes to single family homes and commercial HOAs. She is currently serving as our On-Site Community Manager in one of our many prestigious Communities.
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303-699-8069 Phone

CYLINDA MOBLEY, AMS®, PCAM®, GRI
Cylinda has been serving the community association industry since 2004. Originally from Texas, Cylinda moved to Colorado in 2007 to continue managing associations. Her industry achievements include her CMCA , AMS, and PCAM designations from the Community Associations Institute. She also holds the GRI certification as a Graduate, Realtor Institute and a Master of Management degree.
Cylinda is a staunch supporter of the Community Associations Institute and has served on the National Manager Council, the National Board of Trustees, and the CAI-Southern Colorado Board of Directors in addition to many committees both in Texas and Colorado. She has taught classes for Board member development including: Professional Advisors and Service Providers and The Board Member Toolkit.
Education and problem solving are her areas of expertise. Continually educating Board members and homeowners for a clearer understanding of governance and compliance is always in the forefront of Cylinda’s approach to management. Digging into the tough problems and taking on challenges facing community associations is where Cylinda shines. By relying on Business Partners for additional expertise, Cylinda helps guide her Board members to success.
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303-369-1800 ext. 130 Phone
303-369-0007 Fax

ERIN FLAGEOLLE, CMCA®
Erin has been a community management professional since 2010. Her mother and business partner have owned a property management business in Southern California since 1999. Erin started out as a Customer Care Representative and worked her way up to becoming a Community Manager in 2015, earning her designation as Certified Manager of Community Associations (CMCA) in March in 2016. Erin earned a Bachelor’s of Science degree from Charles Lundquist College of Business at the University of Oregon with a minor in Communication.
Erin relocated from Southern California to Colorado August of 2016. Here in Colorado, she continued her professional career in association management. Accordingly, Erin earned her Community Association Manager (CAM) License from the State of Colorado in 2016. Erin takes great pride in providing the highest quality of customer service and ensuring that goals are met and tasks for communities get completed in a proper and timely manner. Erin enjoys creating positive, long lasting, professional relationships with homeowners and Board of Directors, as well as the service providers in the associations. Erin is enthusiastic and excited to further her career in association management as a part of the team.
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303-369-1800 ext. 118 Phone
303-369-0007 Fax

HUGH MCALLISTER, CMCA®
Hugh joined the Westwind Management team in 2015. Coming from a previous career in the Air Transport Industry Telecommunications, Hugh brings with him a strong background in Account, Client relationship, Facilities, and Vendor management. His professional demeanor and reliability are great assets to our firm.
While he is extremely technically astute, Hugh is a leader who is passionate about assisting his client communities and bridging the communication gap between residents, vendors and the Boards of Directors whom he serves. He takes complete ownership of his work flow processes and strives to provide superior service and responsiveness to all.
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303-369-1800 ext. 140 Phone
303-369-0007 Fax

JANELLE MAUCH, CMCA®
Janelle has been a valued member of our team and a high-level performer with Westwind Management Group, Inc. since 2003. Born and raised in Kansas, she reflects a strong work ethic, as well as impeccable customer service and management skills. She possesses a real dedication to the values and mission of the firm, which coupled with her personal integrity and ambition, provides our clients with extraordinary care.
Her commitment to the industry is not only evidenced by the high quality of service she provides, but also her continuing education and credentialing. Janelle earned her CMCA (Certified Manager of Community Associations) designation through the Community Association Managers International Certification Board and also attained the Association Management Specialist credential through the Community Associations Institute. She is also fully licensed as a State of Colorado Community Association Manager.
Janelle works incredibly hard to provide amazing service to her client communities. She takes great pride in personal follow-up and communication and always willingly accepts challenges that inevitably arise in homeowners associations. Her work in our firm exemplifies our commitment to retain only the very best people to provide our clients with cutting-edge service and long-term quality, efficiency and performance in Association Business Management.
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303-369-1800 ext. 115 Phone
303-369-0007 Fax

JORDAN DEVINE
Bio coming soon!
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303-369-1800 ext. 136 Phone
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JULIE BERRY, CMCA®, AMS®
Originally from Argentina, Julie has been in the hospitality and property management industry since 2002. Throughout her career, she has managed multi-family and Section 42 LIHTC communities, vacation rentals, commercial properties and homeowner associations in four different states. Her legal background has also developed Julie’s attention to detail, and thorough communication in covenant enforcement, which have made her a valuable asset to the teams she has collaborated with. She has been in leadership roles in the past as she has a passion for service to her fellow colleagues and direct reports. Her relationship building skills have provided her with tools to build long-lasting relationships with Boards of Directors, business partners and peers throughout the years.
She is a proud member of CAI and has earned the CMCA (Certified Manager of Community Associations) as well as her AMS certification, which is the Association Management Specialist level. Julie recently joined the CAI Wellness Task Force, where she collaborates with other leaders in the industry to provide opportunities and resources to managers in the state of Colorado to manage life-work balance. As a fitness instructor, she has earned several certifications in various modalities and is always interested in continuing to learn and practice healthy living.
In her free time, Julie enjoys staying active, teaching fitness classes, dancing and spending quality time with family and friends.
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303-369-1800 ext. 124 Phone
303-369-0007 Fax

KELLY MARTINEZ, AMS®
As a well organized, focused professional, Kelly joined Westwind in 2022. She brought with her more than 15 years of industry experience, both in Colorado and Arizona. She is a CAI Member and holds her AMS (Association Management Specialist) designation. She prides herself on exceptional customer service, listens compassionately, and dedicates herself to understanding the issues presented in order to solve the problems which often arise in common interest communities. Her clients can rely on her to help tackle their challenges, while providing efficient and effective management services and creating a productive and well-organized community operation. She enjoys nurturing relationships with her Board Members as well as homeowners and vendors. She has resided in Colorado since 2011 and loves golfing and anything outdoors.
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303-369-1800 ext. 121 Phone
303-369-0007 Fax

RACHEL SIMMONS, CMCA®, AMS®
Rachel has been a valued member of our team and a high-level performer with Westwind Management Group, Inc. since 2009. Her performance reflects a strong work ethic and impeccable customer service and management skills, which coupled with her personal integrity, allows her to provide our clients with extraordinary care. Rachel earned her CMCA (Certified Manager of Community Associations) designation through the Community Association Managers International Certification Board and is also fully licensed as a State of Colorado Community Association Manager.
She takes great pride in personal follow-up and communication and always willingly accepts challenges that inevitably arise in homeowners associations. Her work in our firm exemplifies our commitment to retain only the very best people to provide our clients with cutting-edge service and long-term quality, efficiency and performance in Association Business Management. Effective May 1, 2017, Rachel became the Community Manager for Saddle Rock Ridge.
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303-369-1800 ext. 104 Phone
303-369-0007 Fax

ROXANNE CHAPARRO, CMCA®
Roxanne joined Westwind in October 2022 bringing 12 years of incomparable customer service experience with her. She began her career in the HOA Management Industry in 2018 as a frontlines team member, addressing any inquires for homeowners. With her stellar performance, she quickly worked her way up to a Community Association Manager. Roxanne not only shows a strong work ethic, but also proactive and effective communication and time management skills. All of these attributes ensure smooth day to day management operations and quality service for clients. She is competent in all aspects of industry standards and has a goal to earn the Professional Community Association Manager certification. Roxanne’s focus is to be supportive and resourceful for her clients resulting in harmonious living within her residential communities. She has established trustworthy and loyal working relations with clients and staff in order to make this a reality.
Roxanne is a bilingual Colorado Native who loves all the seasons Colorado brings. She spends her free in time in the gym, hiking, and traveling the world.
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303-369-1800 ext. 150 Phone
303-369-0007 Fax
OUR COMMUNITY ADMINISTRATORS

RACHEL KAELIN - LEAD COMMUNITY ADMINISTRATOR
Rachel joined Westwind Management Group, Inc. in 2015, with over 10 years of experience in Customer Service. Previously, Rachel worked in fine dining, as well as event coordinating, and has a Bachelor’s Degree in Hospitality, with a concentration in Event Planning, from Metropolitan State University of Denver. Her pleasant demeanor and helpful nature, coupled with her tenure and experience in the service industry and hospitality arena make her a perfect fit for our industry. Rachel spends her free time in the mountains with her husband and their dog, hiking and camping.
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303-369-1800 ext. 133 Phone
303-369-0007 Fax

AUDREY BROWN
In 2008, we were thrilled to have Audrey join our business family. Audrey exhibits confidence, knowledge and style in all that she does. She takes great pride in providing an unparalleled level of customer service to both her client communities as well as in her support for the Association Business Managers who are part of her Management Team. She remains a source of valuable input and direction in day to day operations for our entire Administrative Team. In addition, as a very talented photographer, Audrey also provides us with incredible and beautiful shots of the communities for use on our client websites.
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303-369-1800 ext. 117 Phone
303-369-0007 Fax

JORDAN CADE
Jordan joined the Westwind professional family in 2022, bringing her 6+ years of phenomenal customer service experience with her. Prior to joining Westwind, she gained her professional experience working as a human resource assistant at Louis Vuitton as well as a front desk agent at a Sheraton hotel. She also joined the military in 2020 and continues to serve as a reservist member here in Colorado. She is currently working towards her Bachelors in Digital Communications and Administration. Outside of work and school, she enjoys time with family, reading and baking. She is an excellent communicator and multitasker. She brings an amazing level of passion and care to everything she does.
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303-369-1800 ext. 143 Phone
303-369-0007 Fax

JOSEPH MARCIAL
Joseph graduated from Colorado State University in 2021 with a Bachelor of Science degree in Hospitality Management and has been working in the hospitality industry for the past 5 years. He is a well-organized, thoughtful, hard worker, with some of that key experience gained while working as a front desk supervisor for a hotel. Joseph joined the Westwind professional family in 2022, bringing his 5+ years of exceptional customer service background in the hospitality industry with him. He is now using his organizational and communication skills, coupled with his solid work ethic to benefit our client communities.
Joseph moved to Colorado in 2007 from Hawaii, and truly enjoys taking in the scenery Colorado has to offer, including mountain views and experiencing the snow. He thrives by getting outside and going on hikes with his dog and girlfriend, playing and watching sports with friends, and watching movies when it gets too cold.
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303-369-1800 ext. 145 Phone
303-369-0007 Fax

KIEFER MAIZLAND
Kiefer has lived in northern Colorado since 2007 and enjoys the music scene and many water features available here. In 2015 she happened upon the community management industry. She started her career in a front-line service provider role and quickly grew to appreciate the many facets and opportunities in association management. While she’s worn many hats, from call center supervisor to association manager, Kiefer's favorite role has been as a trainer. This led her to expand her skills as a facilitator and trainer on the management software side, where she was able to provide exceptional service and responsiveness to companies around the country, helping them navigate different situations they encountered with the program. Kiefer joined Westwind in 2022 and is excited to be with the Team! She brings invaluable skills and insight, as well as a winning personality to our Ft. Collins branch office as Community Administrator and Office Assistant. While not at work, she enjoys playing with her two cats, and traveling.
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970-561-7041 ext. 128 Phone
970-360-1089 Fax

NICOLE KRAUSE
Nicole joined the Westwind team in 2021, bringing with her 17 years of exceptional customer service experience, and most recently, project coordination experience in the restoration industry. She is a diligent and detailed worker, having owned and operated her own cleaning business for 5 years, as well. She is attentive and responsive to her clients’ needs and finds a way to get things done! Nicole is friendly and sociable, and really loves event planning. She recently became a mommy by adoption and in order to be her best for all those in her life, she is always trying to grow and become a better version of herself.
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303-369-1800 ext. 146 Phone
303-369-0007 Fax
OUR ACCOUNTING REPRESENTATIVES

ANAIS TORRES - ACCOUNTING REPRESENTATIVE SPECIALIST
In 2013 we were privileged to have Anais join our business family. She learns at the speed of light, is a great multi-tasker and enjoys receiving new responsibilities. In December 2014, Anais received her bachelor’s degree from Metropolitan State University of Denver in Hospitality with an emphasis in Tourism and Events Management. Anais is a native of New York but loves living in Colorado. Anais loves to spend time with her family and friends, enjoys concerts, dancing, planning events, traveling and discovering new adventures.
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303-369-1800 ext. 113 Phone
303-369-0007 Fax

DEETT GLOVER - ACCOUTING REPRESENTATIVE SPECIALIST
DeEtt is a Colorado native; born in Denver but then her family moved to a small Colorado town near the Kansas boarder. After college, and in search of some additional professional growth opportunities, DeEtt moved to the Denver metro area. She comes to the Westwind team with several years of customer service experience in real estate related work and in the senior living industry. In particular, she has contributed almost 20 years’ of dedicated, quality service in the real estate arena. Plus, working in the senior living industry provided for experiences which led to her overall growth in both work and in life. DeEtt maintains a heart for these folks after working with them and that background feeds her service-first and caring disposition. In her free time, she enjoys spending time with her husband and children.
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303-369-1800 ext. 110 Phone
303-369-0007 Fax

GABRIELLE CLEMENT
Gabrielle is originally from Louisiana, moved to Colorado back in 2005 and enjoys the great outdoors and all the Rocky Mountains have to offer. With her love for wildlife photography, getting up and personal with Moose, to off trailing in the forest, she also enjoys being a mom to someone just as adventurous as herself!
Joining the Westwind Management team in 2022, coming from a previous career of Medical Revenue Cycle Management and accounting. What makes her a great asset is her drive and passion to serve others, bringing compassion and innovation, not just to the team, but to everyone she encounters; her goal is to be impactful. Along with having a bright, ambitious personality, Gabrielle is passionate about her own professional development, learning new skills that will not only help her, but the Organization succeed and contribute to the ongoing growth and success of Westwind.
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303-369-1800 ext. 119 Phone
303-369-0007 Fax

SIERRA PURCELL
Sierra became a part of the Westwind family in 2022. She has superior skills in both customer service and accounting, as well as prior experience in the HOA industry. She is a great addition to the team. Before launching her career in accounting, Sierra worked in the ski industry, providing exceptional customer service in her roles. She wanted to try something new, so she decided to leave the ski industry to pursue a career in accounting and is currently working to obtain her bachelor’s degree in Accounting from Metropolitan State University of Denver.
Sierra is a Colorado native, and she takes full advantage of everything our incredible state has to offer. Sierra loves to stay active, whether it be running, longboarding, snowboarding, or going on a twelve-mile hike at Green Mountain. Sierra’s passion is snowboarding, so during the winter, you can always find her shredding the slopes.
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303-369-1800 ext. 147 Phone
303-369-0007 Fax
OUR COMMUNITY INSPECTION SERVICES ADMINISTRATORS

ANDREA HAAS
In 2021, Andrea came to us with 17 years of experience in customer service, plus an Associate’s degree with certifications in Medical Billing/Office Administration from Arapahoe Community College. In her community services-focused role at Westwind Management, Andrea looks to expand her already highly qualified skill set and reinforce her demonstrated talent for strong attention to detail and excellence in both communication and customer service.
Andrea and her husband are both Colorado natives, and have raised 4 wonderful children. Andrea enjoys decorating her home as well as spending time in Estes Park with her family.
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303-369-1800 ext. 131 Phone
303-369-0007 Fax

DARLYNE MORENO
Darlyne has lived in Denver her entire life, along with her 5 siblings. She comes to Westwind Management with prior experience in retail, and while the community association management industry is very different, she likes the controlled and steady pace of her work area responsibilities. She is an avid learner and excited to continue to learn new skills. She is a detail oriented and organized person, who is great at multi-tasking. In addition, Darlyne is very open-minded, which allows her to generate positive and creative ideas. When not at work, she loves spending time with her family and baking. Another passion is travel, and she cannot wait to travel the world.
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303-369-1800 ext. 132 Phone
720-509-0007 Fax
OUR SPECIALTY SERVICES

AMY MEYER - ADMINISTRATIVE ASSISTANT
Amy is a Denver native, and a graduate of Iowa State University with a degree in Hospitality Management. She worked in the Hotel / Convention / Meetings industry for many years in Denver, Tacoma WA, Burbank CA, Palm Springs CA and then returned to Denver. Amy served as the Convention Housing Manager at Visit Denver for over 20 years, at which time in 2016 she made a career move and started working in the HOA industry. She was responsible for accounts receivable, client account research and response, as well as working with her team of community association managers on accounting needs for homeowners. In 2020, we were pleased to welcome Amy to the Westwind Team. She has exceptional organizational skills and is both detailed and proficient in her workflow processes. We are thrilled to have someone with her strong work ethic and quality-driven customer service outlook as a part of the team. Amy is a proud dog lover, homeowner, DIY’er, plus an avid Denver Broncos and Iowa State Cyclones Football Fan. She enjoys gardening, (even mowing the lawn!) and building things.
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303-369-1800 ext. 127 Phone
303-369-0007 Fax

ANA AGUIRRE - EXECUTIVE ASSISTANT
Ana brings a positive and upbeat demeanor every day and into any situation. She exudes professionalism, enthusiasm and spirit in her work, drawing on her over 8 years of customer service and event planning experience. Born and raised in Denver Colorado, she received her Bachelor’s Degree in Human Services with a concentration in Mental Health and a Spanish minor from Metropolitan State University in 2014. This experience allowed her to shine by working in a fast-paced environment while she was studying yet able to maintain her support and assistance for her family’s business. Since joining the Westwind team in 2018, she has proven herself to be an exceptional addition to help with meeting our goals of superior client services and overall development of our professional family. When not at work Ana is traveling, or being a “foodie” or enjoying time with friends and family.
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303-369-1800 ext. 137 Phone
303-369-0007 Fax

BROOK RAMIREZ - CLIENT SERVICES ADMINISTRATOR
Brook came to Westwind in May of 2014 with more than 10 years of exceptional experience as a Client Care Coordinator. Brook radiates happiness, joy, and a great personality to the many people that walk through our door each day. Her ability and willingness to accept new challenges and her multitude of skills brings endless opportunities to our firm and our clients. We have received many compliments from clients regarding the wonderful respect and care she provides each time they visit us. Her positive energy and the passion she exudes in the service and care she provides to our clients and all of our staff members reinforces the quality and high standards we deliver each day to all people we encounter. When she is not at work, she enjoys traveling and spending time with her family.
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303-369-1800 ext. 100 Phone

EMILY GILLILAND - ADMINISTRATIVE ASSISTANT
Emily joined the Westwind professional family in 2022, sharing her exceptional traits of compassion and patience. This makes her ideally suited in her role in client services and as a key addition to our administrative support team. She was raised in Colorado and attended Colorado State University, where she earned a bachelor’s degree in psychology. Emily spent several years following her time at CSU working with children, particularly children with special needs. Emily reflects both high quality service and sets high standards in her approach to both in her personal and professional life and has a knack for problem solving. In her free time, Emily enjoys spending time outdoors, going on adventures with her nieces and nephew and leaning into her creative side.
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303-369-1800 ext. 139 Phone
303-369-0007 Fax

FERNANDO GARCIA - ADMINISTRATIVE ASSISTANT
Bio coming soon!
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LYNNETTE MAURY - CLOSING SERVICES ADMINISTRATOR
Prior to her 2003 arrival at Westwind, Lynnette honed her accounting skills and knowledge with 8 years in the accounting industry. After her 2 year introduction into Westwind Client services, she moved to our team accounting division to provide that same exceptional level of care.
Growing up in Pueblo, Lynnette developed a real small town attitude about service to clients and now the clients in her purview enjoy that special added follow-up and care that permeates through all of our Westwind Staff. She assures a responsive answer to urgent issues and always takes a proactive “can do” approach to all of the challenges she receives on a daily basis. Due to her continued accomplishments, Lynnette was promoted to our Closing Services Administrator and we are thrilled with the great job she is doing in that position.
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303-369-1800 ext. 108 Phone
303-369-0007 Fax

RITA GUTHRIE - ADMINISTRATIVE ASSISTANT
Bio coming soon!